Product Support
Theorem 3 White Gaming Mouse
Product Name:
Theorem 3 White Gaming Mouse - Wired Mouse with 7 Buttons, 13 Color Modes - WhiteModel Number:
ENTHMS3100WTEW
Frequently Asked Questions
Features of the ENHANCE Theorem 3 White Gaming Mouse
CLEAR, WHITE DESIGN
Using the 12 different LED modes, this white mouse offers a unique, clean look that will be the perfect LED MMO mouse for your gaming setup
7 PROGRAMMABLE BUTTONS
Link custom macros, keyboard keys, or shortcuts to any of the 7 buttons on the mouse to ensure comfortability while gaming. Customize each button using the Theorem 3 Software
ERGONOMIC MOUSE
The RGB mouse is ergonomically shaped with a palm style grip that offers comfortability even after long hours of use
HIGH-PRECISION DPI
The Theorem 3 gaming mouse wired comes with 6 different DPI levels (800, 1600, 2400, 3200, 4800, 7200) so that you can make on-the-fly adjustments when video gaming
PLUG & PLAY
Connect the USB into your computer and you will be ready to use the Theorem 3 wired gaming mouse right out of the box
Computer is not recognizing the Theorem 3 White Gaming Mouse
Troubleshooting:
- Make sure the mouse is connected to an operational USB 2.0 port while the computer is already running, try more than one port.
- Does the mouse work in any other USB ports?
- Be sure the computer is updated to the latest available operating system firmware, download any available updates.
- Is your computer up to date or does downloading available updates solve the problem?
- Try unplugging the mouse, wait a few seconds and then reinsert.
- Does this solve the problem?
- Some desktop computers only have one USB port designated for the mouse peripheral, check the back of your computer and make sure the mouse is plugged into the correct port.
Please contact customer service if the troubleshooting above does not solve the problem.
Theorem 3 mouse buttons not working
Troubleshooting:
- There are a few different buttons on the Theorem 3 gaming mouse. They include a DPI up and down buttons in the center of the mouse which will adjust how sensitive the mouse is to movement, as well as back and forward buttons on the side of the mouse.
- When clicking the DPI buttons, does your mouse become more or less sensitive to movement?
- If you press the back and forward buttons and they are not working, they may not be programmed for the game you're using or have no effect.
- Try different games or internet browsers for the back and forward buttons, do they work now?
Please contact customer service if the troubleshooting above does not solve the problem.
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