Product Support
Voltaic 2 Gaming Keyboard
Product Name:
ENHANCE Voltaic 2 Gaming Keyboard - Mechanical Feeling Keyboard, Anti-Ghosting - ClearModel Number:
ENVOKN2100CLUS
Frequently Asked Questions
Features of the ENHANCE Voltaic 2 Gaming Keyboard
LED BACKLIT KEYBOARD:
The Voltaic 2 wired keyboard comes with 7 colors and 10 different modes to choose from so you can customize your keyboard to match your LEDs in your gaming setup
HYBRID MECHANICAL SWITCHES:
This keyboard was designed with the traditional 104 key layout with mechanical-feel membrane switches that are fully suspended resulting in a wonderful gaming experience
PRO LEVEL FEATURES:
This gaming keyboard comes equipped with 19KRO, WASD arrow key swap, anti-ghosting, and 12 multimedia keys designed for both the casual and pro level gamer
CLEAR, CIRCUIT DESIGN:
Featuring a circuit board design etched into the backplate and a clear housing, this clear keyboard stands out as the LEDs pour over the surface of this light up keyboard
QUIET KEYBOARD:
Keyboard switches feel like mechanical switches but the RGB keyboard is still quiet because of the hybrid silicone membrane switches
Dimensions of the Voltaic 2 Gaming Keyboard
Dimensions:
- 17 x 5.2 x 1.3 inches
No power when Voltaic 2 Gaming Keyboard is plugged in
Troubleshooting:
- While your computer is running, insert the USB plug.
- Does your computer recognize the keyboard?
- Does it power on?
- Try plugging the keyboard in to another USB port
- Does changing to a different USB port power the keyboard on?
- The USB connection cable may not be securely plugged into the active USB port, inspect and unplug then plug in
- Does disconnecting the USB cord then reinserting the cord solve the problem?
- Try restarting the computer with the keyboard plugged in.
- Does your computer recognize the keyboard now?
If a recent Windows 10 or 11 update has caused your keyboard to no longer be recognized and/or does not power on, please try the following:
- Run all available Windows 10 or 11 updates
- Follow this link to check for updates official from Microsoft
- Restart the computer without the keyboard plugged in
- Once everything has rebooted, plug the keyboard back into a powered USB port
- Wait for your computer to recognize the keyboard
- Does it power on now?
- If this still has not solve the issue, please contact Microsoft Customer Service
- https://support.microsoft.com/en-us/contactus/
- 1 (800) 642-7676
Voltaic 2 back lights do not work/won't turn on
Troubleshooting:
Your Voltaic 2 keyboard does have the option to turn the LED's ON/OFF
- Try pressing the LED icon
- See the Key Combinations list for the KL2 for further LED breathing modes
Key combinations for the Voltaic 2 Keyboard
Please see the many key combinations and functions on your Voltaic 2 Keyboard
Product Videos
DOWNLOADS
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