Product Support
Cryogen 3 Laptop Cooling Pad
Product Name:
ENHANCE Cryogen 3 Gaming Laptop Cooling Pad - 5 LED Fans , Metal Cooler Surface - SilverModel Number:
ENGXC30100BLEW
Frequently Asked Questions
Product Contents
**If you are missing or have misplaced the USB power cable or device holder, please contact our team at support@accessorypower.com for further assistance**
CRYOGEN 3 Features
CRYOGEN 3 Operating Instructions
CRYOGEN 3 Laptop Cooling Stand Not Turning On
Troubleshooting:
- To power on the Cryogen 3 Laptop Cooling Stand, please plug one end of the included USB cable into one of the USB ports on the cooling stand, and the other end of the cable into a USB port on your laptop. Press the power button firmly to turn ON/OFF
- Does the cooling stand power on?
- If you're still not receiving power, try plugging the USB cable into the other USB port on the cooling stand.
- Does it power on now?
- Should the stand still remain powerless, please try plugging the USB end in your laptop into a different USB port.
- Does the cooling stand turn on?
- If the cooling stand is still not turning on, please try plugging the stand into a different computer or even a USB Powered Wall Adapter.
- Does the stand turn on now?
Riser Kit Insert
Included in the packaging for your brand new Enhance Cryogen 3 Laptop Cooling Pad will be optional laptop height riser pads and an instruction booklet on how to install them.
If your laptop sits too low among the bottom laptop toppers, you may need these to raise your laptop to a more comfortable position.
1. Use the printed ruler on the instruction booklet to measure 1 inch above each bumper.
2. Remove the adhesive backing from a riser pad. Press the riser pad firmly into place 1 inch above a bumper. Repeat by adhering the second riser pad 1 inch above the other bumper.
Using the riser pads, the laptop will be raised above the bottom bumpers.
What type of USB cable does the Laptop Cooling Pad use?
The laptop cooling pad does not use a proprietary cable. As such, you may purchase a replacement 2.0 USB to USB cable from any available marketplace.
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